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Rosella Lutino

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Parrots
Rosella Lutino
$700.00Select options

FAQ

How do we ship bird?

**All Birds Ship for $79.99.**

All Bird Orders DO NOT Qualify for the free shipping.

Thank you for letting us help in providing a new feather friend for your aviary. Just a few things to let you know about. We take great pride in the health and care of our birds, which is why we only ship out healthy birds. We check each bird before they are prepared to leave for their trip as well as take pictures to be able to reference the birds we send. We want them to arrive at their new homes safely, which is why we only ship out Monday to Wednesday and monitor the weather in both locations, as it takes 24-48 hours from leaving our local USPS office to arrive to yours. Your local USPS office will let you know when they have arrived so that you can go pick it up- we find this to be less stressful for them. When he/she arrives, make sure there is plenty of water available so they can replenish after their trip. If for some reason your new feathered friend does not arrive safely, we need to know within the first 48 hours after arrival. If something does happen, we will need pictures of the sick or deceased. After 48 hours we are not responsible if anything happens to your new feathered friend since they are no longer in our care. This is why it is important to inform us of any issues as quickly as possible. Please email us at info@birdstheory.com with these concerns.

** Please note that certain breed colors will vary from photos*

Return Policy for Live Birds:

There is a 48hr Return Policy on all Live Birds from the day you receive the birds from the United States Post Office. You may only return birds if they are a Live, in order to receive a full Refund. The Buyer is responsible to pay for a return label. Prior to shipping birds back to Birds Theory a photo of the birds in the box is needed to assure that the birds are alive, good health, and in the the box. The bird must arrive alive to receive a full refund for the returned bird. Prior to shipping out the birds you ordered, we will do our best to select birds with matching colors for you, and if we do not have them in stock, we will notify you by email/phone to avoid any possible dispute of disliking of bird.

Refund Policy on Live Birds:

Birds Theory is not responsible to refund any sales/money of birds that may have been lost or damaged by either USPS or Delta Airline. At the time of picking your birds up from the post office or airline, We highly recommend at the time to inspect the shipping box to check if the birds are in the box, and if the box is damaged while in transport. At that point please notify the agent that is at the desk.

In order to receive a full refund from a deceased bird at the time of arrival, you MUST PROVIDE A PHOTO PICTURE OF THE BIRD. No Picture, No Refund!

How do I place an order?

You can place an order directly on our website by selecting the bird you want and completing the checkout process. All payments are secure.

What age are your birds when shipped?

Most of our birds are shipped between 8–12 weeks old, fully weaned, and healthy. Specific age details are listed on each product page.

Are your birds healthy?

Yes! All birds undergo health checks by our experts before shipping. We include a health certificate and care instructions with every shipment.

Can I request a specific color, gender, or breed?

Availability varies depending on our current stock. You can contact us with your preferences, and we’ll do our best to accommodate.

How do I care for my new bird?

Each bird comes with a care guide including feeding, habitat setup, and socialization tips. You can also find additional resources on our website.

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Rosella Lutino

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