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We’re thrilled to help you welcome a new feathered friend into your home! Each bird is carefully checked for health before shipping, and we take photos for reference so we know exactly who is going. To make their journey safe and stress-free, we only ship Monday through Wednesday, and we monitor the weather at both the origin and destination. Your local USPS office will notify you when your bird has arrived so you can pick them up, which helps reduce stress during travel.

When your new companion arrives, make sure there is plenty of fresh water available so they can rehydrate after their trip. If anything goes wrong and your bird does not arrive safely, please contact us within 48 hours and provide photos if the bird is sick or deceased. After 48 hours, we cannot be responsible, as the bird is no longer in our care. We want every bird to thrive in their new home, so don’t hesitate to reach out with any concerns at info@birdstheory.com. Please also note that certain breed colors may vary slightly from the photos on our website.